Introducing Nteqo: installment management for Lebanese phone shops
What the Nteqo platform is, who it is built for, how a shop and its staff work with it, and what we are working on next.
Selling on installment means following every contract month after month: who has paid, who is late, who needs a reminder, and what each customer still owes. Every phone sold adds another page to that notebook.
That is why we built the Nteqo platform for phone shops in Lebanon that sell Android phones on installment.
Who it is for
Nteqo is built for the shop owner and the team around them: managers, sales staff and the collectors who visit customers. The sale belongs to the shop, and so do the debt and the collection. Our part is the technology and the services that help the shop run all of it clearly.
What it does
- Sets up the shop, its branches and staff roles, so each person sees what their job needs.
- Records the customer and the contract: phone price, down payment and a weekly or monthly schedule.
- Records each payment and issues a receipt for it.
- Sends automatic reminders by SMS and WhatsApp before a payment is due and on the day.
- Gathers late contracts in one follow-up list, with reports on the shop’s sales and collection.
- Gives each buyer a private link showing what they have paid, what is left and the next due date.
Staff work from a web dashboard, or from the mobile app in the shop and on collection rounds. Buyers do not install anything or create an account. They receive the messages and the link, and the link is read-only.
Money stays between the shop and the buyer
Buyer money does not flow through Nteqo. The buyer pays the shop, in cash or however the shop accepts payment. Staff record the payment, the buyer gets a receipt and their link updates. Amounts are shown in US dollars, the way most shops price phones today.
Device protection, used carefully
On supported phones, the device is enrolled with protection at the time of sale, through certified device-management providers that Nteqo contracts with. Shops and buyers never see which provider manages a device; they deal with the shop and with us.
We treat this capability with care. A phone is restricted only after a contract is overdue under disclosed rules and the buyer has received notices, and a shop manager then confirms or holds the decision. We explain the principles behind this in How Nteqo protects buyers as well as shops.
What comes next
We are working on support for more phone brands, approving each model after testing, and we will write about it here once it is ready. This page is also where we will share what changes in the platform, in plain words and without promises we cannot keep.
If you run a shop that sells on installment and want to see the platform on your own sales, request a demo and we will set up a short call.