Nteqo keeps contracts, payments, reminders and your staff in one place. You know who owes today, who collected each payment, and when the next one is due.
They all come together from Nteqo, with setup, training and help from our team.
Installment selling stays the same: you sell, you set the payments, you collect them. What changes is where things are written down and who can see them.
Names and amounts are spread across the notebook, WhatsApp chats and the owner’s memory.
Each customer has a contract with a weekly or monthly schedule: paid so far, left to pay, next due date.
You know the money arrived, but not always who took it or when.
Every payment is recorded under the staff member who took it, in the dashboard or the mobile app.
The customer says they paid, the notebook says otherwise, and whoever remembers wins.
The customer gets a receipt for every payment and sees their account on a read-only link.
You call customers one by one before the end of the month.
Reminders go out for you by SMS and WhatsApp, before the due date and on the day.
You notice a late payment once it has been late for a while.
Late contracts appear in your shop’s follow-up list, so you know where to start.
When staff record a payment, the buyer gets a receipt by message and their link updates. The link is read-only: it shows what they owe, what they have paid and the next due date. No app and no account for the buyer.
Your payment of $45 was received. Thank you.
Sample shop
Your installment account
Left to pay$180
Recent payments
Read-only link
The Nteqo team sets up your shop, its branches and staff roles. Each person sees what their work needs, and every sensitive action is recorded with who did it and when.
If your shop has more than one branch, each branch is set up inside the same shop account, so you follow each branch’s contracts and staff from one place.
Follows branches and reports, manages staff, and confirms or holds any proposed restriction on a late phone.
Creates the customer and the contract: price, down payment and schedule, and checks the phone model is supported before enrolling it with protection.
Records payments in the mobile app, in the shop or on a collection round, so the customer gets a receipt.
Every phone sold on installment is enrolled with protection at the sale. If the buyer falls behind, nobody locks the phone on a whim: the contract goes through disclosed steps, and the shop manager makes the final call.
A restricted phone can still make emergency calls, and the lock screen shows who to contact and how to pay. Nteqo never wipes the phone, never reads its content and does not collect location.
How Nteqo is designed to protect both sidesBy SMS and WhatsApp.
The contract appears in the follow-up list.
The manager confirms or holds it. No restriction without confirmation.
The unlock is sent, and "unlocked" shows only once the phone confirms it.
The phone is released for good and protection removed.
Two made-up examples to show how the work flows. They are not stories of real customers.
The owner opens the follow-up list and sees the contracts due today in both branches.
The collector visits customers and records each payment in the mobile app, so each customer gets a receipt.
The owner sees what each collector recorded in each branch, without collecting any paper.
A buyer from outside the neighbourhood wants a phone on installment. Sales staff create the contract with a down payment and monthly payments.
They check the phone model is supported and enrol the phone with protection.
Reminders go out before each due date. If the buyer falls behind, the contract shows in the follow-up list and the decision stays with the manager.
No technical background needed. We set up the shop with you and start from your first contracts.
We set up the shop account, its branches and staff roles.
We train your team on the dashboard and the mobile app, from creating a contract to recording a payment.
You record your first contracts, and our operations team is there for your questions.
Android only. Specific models are approved after testing, and more brands are planned.
In the shop, and for the staff who record payments.
The dashboard runs in the browser, and the staff app runs on a phone.
Book a short call. We show you how installment contracts, payments and reminders are recorded, and answer your questions.